It has come to our attention, that a handful of hard drives in our server cloud have failed/show signs of potentially failing soon. Although this is not effecting the cloud. We have just taken the decision to replace these hard drives. Although we do not think this will effect any sites, we would just like to make customers aware that we are doing maintenance work.
We will be carrying the work out between 11:30-14:00 BST.
If any customers do experience any down time or problems with there site, can you please email support IMMEDIATELY as what might be effecting you could be effecting other customers.
I will post a new blog post once the update has been completed.
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Double Ram on VPS
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A lot of people have asked how they can make use of the extra IP’s they are allowed to have on there account. Be it Reseller Hosting, VPS or Dedicated Server.
In accordance to RIPE (the European Regulator of IP’s) we have to be told what the use of the IP is (eg, name server or SSL certificate). So the quickest way you can get an IP assigned to your account. Please can you email support@chostwales.com tell us your domain (if your on a Reseller Account) or your servers main IP (VPS or Dedicated Server) so we can swiftly get these IP’s assigned to your account.
To give users a better understanding of our UK cloud infrastructure and how we have built it and how everything runs together, we have produced a basic illustration to show you how everything is built.
We have approx 30 servers that have all been clustered together to share system resources such as CPU and RAM and then we produce our VPS Nodes on our cloud which then we put our customer VPS’s on these. This is similar to how our Cpanel Web Hosting/Reseller Hosting servers work except from we setup each CPanel Web server with the following specs, Quad Xeon 2.4 with 3-6gb ram.
Our UK Cloud Infrastructure
Each Server in the node comes with the minimum specification of:
8 x 2.66Ghz Xeon Processor
24GB Ram
2 x 1.5TB Hard Drives Raid 1 (we are hoping to move over to a SAN soon)
100mbit Connectivity to the internet (switching to 1Gbit over the following weeks or a 1Gbit Connectivity for internal traffic.)
I think its now that we come fully clean about how we can get 99.9% uptime and guarantee your site to be backup within 5 minutes should something happen to the server your website/customers websites are on.
We have a system which pings the server every 15 seconds. Should there be no response after the 3rd ping phase (45 seconds) and we have no planned maintenance. The system will start to move sites to other working servers from the latest backup (backups are taken every 12 hours). Once the backup has been restored, then all A records, MX records at our name servers are then updated to start pointing traffic to the new servers.